A: First make sure there is power at the outlet. If there is power at the outlet then the controller might need to be replaced. Call Lucas Irrigation for service.

A: The NO or NO AC display is a diagnostic message telling you that the controller has stopped receiving AC power. The controller is running on the power supplied by the backup battery. Check the power source by plugging a lamp or radio into the wall outlet to verify there is power at the outlet. If your controller is not plugged into a wall outlet, the power source is hardwired. Controllers that are hardwired to the power source will need to be tested by a qualified electrician. Call Lucas Irrigation for service

A: A blank display will require some troubleshooting to determine the cause of the problem. Call Lucas Irrigation for service.

A: When a program finishes watering and starts again, we call it repeat cycling. A common reason for a controller to repeat cycle is more than one start time is programmed. Refer to your owner’s manual for specific instructions.

A: Generally this happens after a rainfall when the rain sensor is full of water, the main shut off valve is closed or one or more of the ball valves on the Backflow is closed.

A: Check time of day of the controller, it may need to be reset. Refer to the owners manual for programming instructions.

A: Make sure the controller is programmed correctly. Stations that do not turn on may not have a run time scheduled in the program. A program missing a start time, run times, or days to water will not come on at all. Refer to the owners manual for programming instructions.

A: It is usually located near the water meter, marked with a white Lucas Irrigation tag.

A: Yes, just set the “station run time” to zero for the problem zone, and you can still run the other zones. Refer to the owner’s manual for programming instructions.

A: There are three reasons why your sprinklers may not be watering:

1. The most common reason your sprinklers are not watering is because the rain sensor is active. Do you have a rain sensor on your sprinkler system? If so, bypass the sensor. It may need to be replaced.
2. Check your programming in the controller. Specifically Watering Start Times and Water Days.
3. Is the water on? Check your shut off valve in the house and the Backflow valve. Both should be open.

If these three steps do not fix the problem, call Lucas Irrigation for service.

A: First turn the controller to “OFF”. If the water continues to run, turn the water off in the basement or outside at the backflow.

A: Your backflow is located outside where the copper comes out of the house for the irrigation system.

A: First turn off the water by closing the valve before the backflow or in the basement at the irrigation shut off that is marked by the white Lucas Irrigation tag. Call Lucas Irrigation for service.

A: With the inconsistent weather conditions that we experience in Michigan, we recommend winterizing your system before the first week of November. Here at Lucas Irrigation we begin winterizing in late September and finish up in mid-November.

A: No, we do not recommend installing a rain sensor after installing new grass. We recommend waiting at least 6-8 months before using a rain sensor. They are a great investment once your lawn is well established, but in the hot summer months your lawn needs constant water every day for the first 6-8 weeks following installation.